Feeling Confident and Smart with Webrooming: Understanding the Consumer's Path to Satisfaction
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
Understanding the Structure of Consumers' Satisfaction Evaluations of Service Delivery
This paper examines the current state of the literature concerning the structure (i.e., conceptualization, taxonomy, and operationalization) of consumers' satisfaction evaluations of a service delivery. In particular, relevant research in medical sociology, community health and marketing is reviewed. In so doing, advances as well as gaps in our current understanding of satisfaction evaluations ...
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efl teachers job satisfaction and social capital in relation to students’ motivation
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ژورنال
عنوان ژورنال: Journal of Interactive Marketing
سال: 2019
ISSN: 1094-9968
DOI: 10.1016/j.intmar.2019.02.002